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Last Updated: April 7, 2025
PLEASE READ THESE TERMS OF SALE (“TOS”) CAREFULLY BEFORE ACCESSING, USING, OR PURCHASING FROM THIS SITE. THESE TOS IS BY AND AMONG YOU AND LIGHTNING SOURCE LLC, INGRAM CONTENT GROUP UK LTD or INGRAM CONTENT GROUP AUSTRALIA PTY LTD ("LS", "US", or "WE"), DETERMINED BY THE LS ENTITY YOU TRANSACT WITH AND THE CURRENCY CALCULATION DISPLAYED AT THE TIME OR ORDERING (SEE BELOW FOR MORE INFORMATION). UPON ENTERING THIS SITE OR PURCHASING ANY PRODUCTS FROM THE SITE, YOU HEREBY AGREE TO ABIDE BY THESE TERMS OF SALE AND THE PRIVACY POLICY ("Terms") AS THEY GOVERN YOUR ACCESS TO AND USE OF THIS WEBSITE OR PURCHASE OF ANY PRODUCTS, SERVICES, OR TOOLS, MADE AVAILABLE THROUGH THE WEBSITE OR USED IN CONNECTION THEREWITH (COLLECTIVELY THE “SITE”). IF YOU DO NOT AGREE WITH THESE TERMS, YOU ARE NOT GRANTED PERMISSION TO ACCESS OR OTHERWISE USE THE SITE AND ARE INSTRUCTED TO EXIT THE SITE IMMEDIATELY.
FURTHER, YOU AGREE TO THE USE OF ELECTRONIC DOCUMENTS FOR ALL TRANSACTIONS AND COMMUNICATIONS RELATED TO THIS SITE.
Any references to "User", "You", "Your", or "Authorized User" refer to You, Your institution or business, and all related affiliates, agents, and employees who use this Site.
TERMS AND CONDITIONS
PURCHASE TERMS.
Processing and Manufacturing. We do not carry physical inventory. Books ordered through this website are custom made and printed on demand. Once you submit your order, it will be processed and routed for manufacturing. Credit card authorization and verification must be received prior to processing. Orders are generally processed and routed for manufacturing within three business days, however, actual processing and manufacturing times may vary. We cannot make any changes to your order or cancel your order after you have submitted it.
We accept payments by credit card (AMEX, Mastercard, Visa). Currency conversion fees may apply. See your bank for more information. All list prices are exclusive of sales tax which is applied to orders at checkout based on the shipping address. You hereby give permission to LS to charge your credit card the total order price, including without limiting, shipping and handling fees and taxes applicable to your order at the time the order is placed. No orders will be accepted for shipping outside the United States, United Kingdom, or Australia, depending on the currency applicable to the transaction (See Which LS company you are transacting with below for more information).
We are unable to permit sales tax exemptions for any sales made through this website.
EU/ UK VAT Registration: Ingram Content UK Ltd. is registered with the United Kingdom and EU for VAT as noted below:
- United Kingdom VAT No. GB405365121
- EU Non-Union VAT One Stop No. - EU372018309
- EU Import VAT One Stop Shop No. - IM3720001726
Which LS COMPANY ARE YOU TRANSACTING WITH: Lightning Source LLC transacts in United States dollars ($) and ships to the United States. Ingram Content Group UK Ltd. transacts in pound sterling (£) and ships to the United Kingdom. Ingram Content Group Australia Pty Ltd transacts in Australian dollars ($) and ships to Australia and New Zealand. Please pay attention to the currency displayed at time of sale and/ or purchase. Depending on payment card and currency used, currency conversion and/ or other transaction fees may apply. Contact your issuing bank for additional information.
Shipping: All products will be shipped to the shipping address You provide. Shipping is available to addresses within the countries above and depending on which LS company you are transacting with only. Shipping charges are calculated based on the shipping method You select at checkout unless otherwise specified on the Site. We are not responsible for any late delivery of the products, or any consequential business loss or damage caused as a result. However, to report a problem with your shipment, such as a lost, undelivered, or damaged item, refer to the FAQs or the confirmation email for your order for claim submission instructions.
Returns Policy: BECAUSE ALL PRODUCTS ARE CUSTOM MADE, ALL ITEMS ARE NON-REFUNDABLE AND NON-RETURNABLE. Products containing defects will be reprinted or refunded at LS’ discretion.
USER OBLIGATIONS. You represent that You are at least 18 years of age and will, always, provide true, accurate and complete information when submitting any information to the Site, including when You provide information during registration or on other forms. In addition, You agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of the Site or not use this Site if any applicable laws forbid its use. In addition, You also acknowledge and agree that use of the internet and access to or transmissions or communications with the Site is solely at Your own risk. While LS has endeavored to create a secure and reliable Site, you understand that the confidentiality of any communication or material transmitted to or from the Site over the Internet or other form of global communication network cannot be guaranteed. LS is not responsible for the security of any information transmitted to or from the Site. You agree to assume all responsibility concerning activities related to Your use of the Site.
LICENSE GRANT. The Site is provided by LS, and these Terms provide You a revocable, limited, non-exclusive, non-transferable license to use the Site conditioned on Your continued compliance with the Terms. These Terms permit You to use and access the Site for your personal use only.
RESTRICTIONS. This Site is for limited personal use only. You may not use, copy, store, reproduce, transmit, distribute, display, rent, lease, sell, modify, alter, license, sublicense, or commercially exploit any data provided by LS through the Site in any manner unless expressly permitted by these Terms. In addition, You may not modify, translate, decompile, create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish, remove, or alter any proprietary notices or labels. You may not: (i) reproduce or circumvent the navigational structure or presentation of the Site to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Site, (ii) attempt to gain unauthorized access to any portion or feature of the Site, including, without limitation, the account of another Authorized User(s), or any other systems or networks connected to the Site or to any LS server or to any of the services offered on or through the Site, by hacking, password "mining," or any other illegitimate or prohibited means, (iii) probe, scan, scrape, or test any vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site, (iv) reverse lookup, trace, or seek to trace any information on any other Authorized User of or visitor to the Site, (v) take any action that imposes an unreasonable or disproportionate load on the infrastructure of the Site or LS's systems or networks or any systems or networks connected to the Site, (vi) use any device or software to interfere with the proper working of the Site or any transaction conducted on the Site, or with any other person's use of the Site, (vii) resell, or otherwise permit third parties to access and use the Site (or any part thereof) without LS prior written permission, or (viii) use the Site in an unlawful manner or in a manner that could damage, disparage, or otherwise negatively impact LS.
TERM AND TERMINATION. The Terms and Your right to use the Site will take effect at the moment you access or use the Site and is effective until terminated as set forth below. LS reserves the right, at any time if You violate any term or condition of the Terms, to terminate its relationship with You, to deny you access to the Site, or to any portion thereof, to protect its name and goodwill, its business, and/or other users. Termination will be effective without notice. You may also terminate your use of the Terms at any time by ceasing to use the Site, but all applicable provisions of the Terms will survive termination.
DATA PROCESSING AND PRIVACY POLICY. Please see our Privacy Policy for a summary of personal information collected and our use practices.
LIABILITY DISCLAIMER. THE INFORMATION, PRODUCTS, AND SERVICES PUBLISHED ON THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. LS AND/OR ITS SUPPLIERS OR AFFILIATES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, PRODUCTS, AND SERVICES CONTAINED ON THIS SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LS, ITS AFFILIATES AND/OR ITS SUPPLIERS AND SUBCONTRACTORS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. IN NO EVENT SHALL LS, ITS AFFILIATES AND/OR ITS SUPPLIERS OR SUBCONTRACTORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, PRODUCTS, AND/ OR SERVICES OBTAINED THROUGH THIS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF LS, ITS AFFILIATES AND/OR ANY OF ITS SUPPLIERS OR SUBCONTRACTORS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS HAVE LIMITATIONS ON THE APPLICABILITY OF DISCLAIMERS OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTWITHSTANDING THE FOREGOING, TOTAL LIABILITY OF LS FOR ANY REASON WHATSOEVER RELATED TO USE OF THE SITE SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU TO LS FOR THE PRODUCT IN CONNECTION WITH YOUR USE OF THIS SITE.
INDEMNITY. You agree to defend, indemnify, and hold harmless LS and its affiliates, employees, agents, directors, officers, shareholders, attorneys, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and litigation expenses) relating to or arising from any breach by You of these Terms. You acknowledge that any breach, threatened or actual, of these Terms may cause irreparable injury to LS, such injury would not be quantifiable in monetary damages, and LS would not have an adequate remedy at law. You therefore agree that LS shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of Your obligations under any provision of these Terms.
GOVERNING LAW. These Terms have been made in and will be construed and enforced solely in accordance with the laws of the United States of America and the State of Tennessee, U.S.A. as applied to agreements entered into and completely performed in the State of Tennessee. You and LS each agree to submit to exclusive subject matter jurisdiction, personal jurisdiction, and venue of the courts in Middle Tennessee in the State of Tennessee for any disputes between us under or arising out of these Terms. You also agree to waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to these Terms and acknowledge that either party may seek attorney's fees in any proceeding. Any claim You might have against LS must be brought within ONE (1) year after the cause of action arises, or such claim or cause of action is barred. You access the Site on your own volition and are responsible for compliance with all applicable local laws with respect to Your access and use of the Site.
WAIVER, NO JOINT VENTURE, SEVERABILITY. Failure by LS to insist on strict performance of any of the terms and conditions of these Terms will not operate as a waiver by LS of that or any subsequent default or failure of performance. If any provision (or part thereof) contained in these Terms is determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction or on account of a conflict with an applicable government regulation, such determination shall not affect the remaining provisions (or parts thereof) contained herein and the illegal, invalid, or unenforceable clause shall be modified in compliance with applicable law in a manner that most closely matches the intent of the original language. No joint venture, partnership, employment, or agency relationship exists between You and LS as result of these Terms or Your utilization of the Site. Headings herein are for convenience only. The Terms shall be deemed to include all other notices, policies, disclaimers, and other terms contained in this Site; provided, however, that in the event of a conflict between such other terms and these Terms, the terms contained herein shall control.
PROPRIETARY RIGHTS. The Terms provide You with a limited license to access and use the Site. You expressly acknowledge and agree that LS transfers no ownership or intellectual property interest or title in and to the Site to You or anyone else. All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, and arrangement of any content contained on or available through the Site, unless otherwise indicated, are owned, controlled, and licensed by LS, other third parties, or its successors and assigns and are protected by law including, but not limited to, United States copyright, trade secret, patent, and trademark law, as well as other state, national, and international laws and regulations. Except as expressly provided herein, LS does not grant any express or implied right to you or any other person under any intellectual or proprietary rights. Accordingly, your unauthorized use of the Site may violate intellectual property or other proprietary rights laws as well as other laws, regulations, and statutes. Please be aware that LS fully enforces its intellectual property rights. This Site is Copyright © 2023 All rights reserved. Any downloadable or printable programs, directories, databases, information, or materials available through the Site and all copyrights, trade secrets, and know how related thereto, unless otherwise indicated, are owned by LS or other third parties. This Site, LS, the LS logo, and all other names, logos, and icons identifying LS and its programs, products, and services are proprietary trademarks of LS, and any use of such marks, including, without limitation, as domain names, without the express written permission of LS is strictly prohibited. Other service and entity names mentioned herein may be the trademarks and/or service marks of their respective owners.
COPYRIGHT INFRINGEMENT NOTICE. If you believe Your work has been copied in a way that constitutes copyright infringement, or Your intellectual property rights have been otherwise violated, please submit your claim using the Copyright Infringement Claim Form found here.
The claim process is intended for use by intellectual property rights owners and their agents to notify LS of alleged intellectual property infringements. If You are not the owner or owner’s agent of the intellectual property claimed to have been infringed, LS will not process or respond to your claim. Complete and accurate information is absolutely necessary to properly process and evaluate Your claim and Your claim may be delayed or rejected if the information is incomplete or inaccurate. Please note that this procedure is exclusively for notifying us that your copyrighted material has been infringed.
Claims of Copyright Infringement Requirements To evaluate your allegation, the following information is required:
Our Copyright Agent for notice of claims of copyright infringement on its site can be reached as follows:
Lightning Source LLC
1 Ingram Blvd.
LaVergne, TN. 37086
ATTN: Copyright Agent
For all other website questions, refer to the FAQs
