Ingram Content Group Australia


FAQs  |  Move Updates  |  Newsletter

100 plus percent increase in sales made to retailers in the market over the past year
The footprint of Ingram’s new production facility is 50,000 square feet
Over 400 Australian retailers can order directly from Ingram

Are you a retailer in Australia or New Zealand looking to order titles locally and in AUD? ipage® can help!

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“We have seen extraordinary growth in our operations in Australia over the last few years and this new facility will enable us to help even more publishers reach their Australian and New Zealand readers quickly and efficiently.”

Shawn Morin

CEO & President of Ingram Content Group



FAQs

What does Ingram’s move to a new facility mean to me?

With this vast expansion of our operational capability, Ingram is now in a much better position to service the exceptional growth we’ve seen in the region.

Where is the new facility located?

The new facility is at 76 Discovery Rd, Dandenong South, Victoria 3175, Australia.

How do I make my books available to Australian booksellers via Ingram?

If you already have a Lightning Source account with us and you have signed our Global Agreement, your next step is to add AUD pricing to each of your titles via your account.

If you are not sure how to add pricing to your titles, your account manager or a customer service representative will be happy to help.

If you haven’t worked with us before, you can open an account here.

Which Australian booksellers do you work with?

In addition to hundreds of independent retailers, we can supply your books to Booktopia, Collins, Koorong, and Amazon Australia.

Which Australian booksellers do you work with?

In addition to hundreds of independent retailers, we can supply your books to Booktopia, Collins, Koorong, and Amazon Australia.

We also encourage publishers to price their titles globally, including in USD and GBP, and for each of the markets in our Global Connect programme.

I’m Australian bookseller, but I don’t work with Ingram yet. How do I get started?

In addition to hundreds of independent retailers, we can supply your books to Booktopia, Collins, Koorong, and Amazon Australia.

Please visit www.ingramcontent.com/ipageaus

I’m an Australian author and I’m thinking about self-publishing, can you help me with this?

Yes, we can! Please visit www.ingramspark.com/sitemap

“As Australia and New Zealand retailers continue to look for opportunities to serve their consumers in a more efficient manner, we hope our expanded growth of our print-on-demand facility will help support their need for faster fulfillment to this portion of the world.”

Shawn Everson

Chief Commercial Office ICG



Australia Business Updates


11 January 2020

We are pleased to announce that we have now completed the move to our new Australian facility. Consequently, we have resumed production of Standard Color and Standard Color 70 formats. These book types are once again available for publisher direct and wholesale orders.

All other product lines–paperback, hardback, premium color, and black & white– remained in production throughout the move and are therefore unaffected by this announcement.

To find out more about how we are growing in Australia, please visit: www.ingramcontent.com/publishers/lp/australia-facility


2 December 2020

We are currently in the process of moving to our new facility in AU. While all measures are being taken to minimise disruption, you may experience some delays to our normal Service Levels for a short period.

Continue to check this page frequently for up-to-date information. All updates will be posted here as information becomes available.


3 November 2020

With restrictions easing we now expect to begin moving safely in the coming weeks.

What This Means for You

Please contact your account representative or email us on lsicustomersupport@ingramcontent.com.


10 September 2020

Due to COVID-19 and subsequent restrictions in the Australia-New Zealand region, we are delaying our move to the new, custom-built facility in Melbourne. Until the move begins, Standard Color continues to be supported.

What This Means for You

You can continue ordering Standard and Standard 70 color until further notice. We will be sure to provide as much advance notice on new move dates as possible

All other product lines – paperback, hardback, premium color, and black & white – will remain available throughout the move.

Please contact your account representative or email us on lsicustomersupport@ingramcontent.com.

*COVID 19 may change our plan but this is as things currently stand in the Australian market. If things change, we’ll let you know.

Click the link below to join the mailing list for our newsletter that will give you a virtual tour of the new facility, introduce you to some of our key ICG Australia colleagues, and feature Australian publishers that creatively use Ingram’s wide array of services to grow their businesses!

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