Last Updated: June 30, 2025
Ingram Content Group and its related and affiliated companies (“Ingram”, “we”, “us”, and “our”) respect your privacy and are committed to protecting it through our compliance with the practices described herein. This Privacy Notice (the “Notice”) describes the types of information we may collect from you or that you may provide when you visit our websites that link to this Notice (the “Website”) as well as our practices when collecting, disclosing, maintaining, and using that information. It also describes the options you may have regarding collecting, disclosing, and using your personal information.
By using our Website(s) and/or registering for any of our offerings, you accept the privacy practices described in this Notice and consent to our collection, disclosure, and use of your personal information. If you do not agree with this Notice, do not use our Website. We may modify the terms of this Notice at any time and will post any changes on the Website. Your continued use of the Website following the posting of changes is your acknowledgment of acceptance.
On occasion, we may offer special activities, events, programs, or promotions (“Programs”) that have unique or additional terms, notices, or consent requirements to explain how the information you provide will be processed in connection with the Programs. You should review those applicable terms, where applicable, before interacting or participating in the Programs.
Our Role and Contact Information. We act as the “data controller” with respect to the information described in this Notice. Our contact information is provided at the end of this Notice.
What Personal Information Do We Collect? We collect the following types of personal data for the purposes listed below. For residents of California, pursuant to the California Consumer Privacy Act, as amended (“CCPA”), we have identified the categories of personal information collected in addition to the purposes described below.
How Do We Collect Personal Information? We collect information (including personally identifiable information) when you visit the Website, when you provide it to us, and when you give us your permission. We also collect information about you from other sources, such as forms, profiles, surveys, quizzes, or other interactions. We combine the information we receive from third parties with information we receive from you and via your interactions with us.
Is Personal Information Required? You can visit the Website without providing any personal data. However, on some pages of the Website, we may ask you for personal data so that we may provide a service or carry out a transaction you request. Providing this information is voluntary. However, if you choose not to, we may be unable to fulfill your request or complete your transaction.
When you register with the Website or provide information to Ingram in any other manner, you agree to provide only true, accurate, current, and complete information. If you provide personal information to us about a third party, such as your friend or colleague, do so only if you received permission from that friend or colleague.
Other Processing Activities. We may also process personal information when necessary for the following:
We may process your personal information in connection with any of the purposes and uses described in this Notice on one or more of the following legal grounds:
We do not use personal information for making any automated decisions affecting or creating profiles other than as described herein.
Our Use of Cookies and Web Beacons
What are First-Party and Third-Party Cookies? A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.
What are Other “Similar Technologies”? In addition to cookies, there are other data collection technologies, such as Internet tags, web beacons, pixels, (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.
What Cookies and Similar Technologies Are in Use and Why Do We Use Them?
Where strictly necessary. These cookies and other technologies are necessary to enable the Website and services to provide the features you have requested, such as remembering you have logged in.
For functionality. These cookies and similar technologies remember the choices you make, such as language or search parameters. We use these cookies to provide you with an experience more appropriate to your selections and make your use of the Website more tailored.
For performance and analytics. These cookies and similar technologies collect information on how users interact with the Website and to improve how the Website operates. For example, we use Google Analytics cookies to help us understand how visitors arrive at and browse the Website to identify areas for improvement, such as navigation, user experience, and marketing campaigns.
Targeting cookies or advertising cookies. These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies remember websites you have visited, and that information is shared with other parties such as advertising technology service providers and advertisers.
Social media cookies. These cookies are used when you share information using a social media sharing button or “like” button on our websites, or you link your account or engage with our content on or through a social media site. The social network will record that you have done this. This information may be linked to targeting/advertising activities.
How can you opt-out?
To opt-out of our use of cookies, you can use the Cookies Preferences link at the bottom of our Website. You can instruct your browser by changing its options, stopping accepting cookies, or prompting you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Website. Ingram and our third-party partners also collect information using web beacons (also known as "tracking pixels"). You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for the Website and services. To learn how to manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. Please note that some parts of this site may be inaccessible or not function correctly if you disable or refuse cookies.
Other Third-Party Technologies. Some third parties may use data collection technologies to collect information about you when you browse the Internet. We do not control these third parties’ technologies or how they may be used. If you have questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
Choices About Cookies. Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Website’s functionality. In addition, adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings. The links below provide additional information about how to disable cookies or manage the cookie settings:
You may learn more about internet advertising practices and related consumer resources at https://youradchoices.com/control, https://thenai.org/about-online-advertising/faq, http://www.networkadvertising.org/choices.
How Do We Disclose Personal Information? Where permitted by applicable law, we may disclose the information described above in the following contexts. We will only disclose your personal information where, when required by law, the recipient has provided written assurances that it will protect any personal information disclosed to it in accordance with applicable law. We will not share your phone number with third parties or our affiliates for the purpose of such parties sending you SMS text messages.
Ingram is an international business, and our use of your information involves data transmission on an international basis. We have operations in the United States, and personal information may be transferred to, stored, and processed in the United States as well as other countries in which we or our, affiliates, partners, service providers, or agents maintain facilities.
By using our Website or providing us with any information, you consent to the collection, maintenance, processing, and transfer of such information in and to locations such as the United States, which may not offer the levels of protection required in other countries.
We rely on recognized legal bases to lawfully conduct cross-border/international transfers of personal information, such as express consent, when transfer is necessary for us to deliver services pursuant to an agreement, or when the transfer is subject to safeguards that assure the protection of the personal information.
We will keep your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to operate our business, and to enforce our agreements.
We take reasonable steps to delete the personal information we collect when (1) we have a legal obligation to do so, (2) we no longer have a purpose for retaining the information, and (3) if you ask us to delete your information, unless we determine that doing so would violate our existing, legitimate legal, regulatory, dispute resolution, contractual, or similar obligations. We may also decide to delete your personal information if we believe it is incomplete, inaccurate, or that our continued storage of your personal information is contrary to our legal obligations or business objectives. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.
We may retain and use anonymous, de-identified, or aggregated information for as long as is permitted under applicable law.
We are required by law to maintain records of consumer requests submitted under the CCPA and how we responded to such requests for at least 24 months. We only use this information for recordkeeping purposes. For more information, please contact us via the contact information provided below.
We have implemented measures designed to help secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.
The safety and security of your information also depends on you. Where we have given you, or where you have chosen a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. Any user of the Website may view the information you share in public areas.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings, security measures contained on the Website, or any unauthorized access to your data.
If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.
Email Preferences. By establishing an account with Ingram or signing up for our email list, you agree to receive communications from us, including promotional emails, and current specials and deals. You may update your communication preferences with us at any time if you would like to alter the frequency, if available, and type of communications you receive from us, or you wish to no longer receive promotional emails from us by updating the communication preferences at the bottom of every email. If you want to receive emails from us but do not wish for us to track the emails we send you, some email services allow you to adjust your display to turn off HTML or disable download of images that should effectively disable our email tracking.
Cookies. You may manage cookies on our Website by modifying your cookie preferences, which is available when you initially access the Website and is also located at the bottom of the Website. You may also turn off all cookies (except necessary cookies) using this method.
Is Personal Data Required? Visitors to our Website can choose not to provide personally identifiable information. In cases where personally identifiable information is needed to register for an account, you may not be able to use our services if you chose not to provide the necessary personally identifiable information.
Complaints. If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Information” provided at the end of this Notice.
Updating Your Information. Our goal is to keep your information accurate, current, and complete. If any of your information changes, please let us know via any of the “Contact Information” provided at the end of this Notice.
Individual Rights. You may have certain rights relating to your personal data under local data protection laws. We honor individuals’ rights where required under applicable law, and, depending on the applicable laws, these rights may include the right to:
All requests should be sent to the contact details noted in the “Contact Information” section of this Notice. Your personal information may be processed in responding to these rights.
Right of Access. You have the right to receive confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information: the purposes of the processing; the categories of personal data concerned; and the recipients or categories of recipient to whom the personal data have been or will be disclosed. We will provide a copy of your personal information in compliance with applicable law.
Right of Rectification. Our goal is to keep your personal information accurate, current, and complete. Please contact us if you believe your information is not accurate or if it changes.
Right to Erasure. In some cases, you have a legal right to request that we delete your personal information when (1) it is no longer necessary for the purposes for which it was collected; (2) consent has been withdrawn in certain instances; (3) you have objected to the processing in certain instances; (4) the personal information has been unlawfully processed; (5) the personal information has to be erased for compliance with a legal obligation; and (6) the personal information was collected in relation to the offer of information society services. However, the right is not absolute. When we delete personal information, it will be removed from our active servers and databases; but, it may remain in our archives when it is not practical or possible to delete it. We may also retain your personal information as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.
Right to Restrict Processing. You have the right to restrict the processing of your data when (1) the accuracy of the personal data is contested, for a period enabling the controller to verify the accuracy of the personal data; (2) the processing is unlawful and you oppose erasure and request a restriction instead; (3) we no longer need the personal data, but you need us to keep it for the establishment, exercise, or defense of legal claims; or (4) you have objected to us processing the personal information, pending resolution of the objection.
Right to Object. In certain circumstances, you have the right to object to the processing of your personal information where the processing is necessary for performance of a task carried out in the public interest, for our legitimate interests, or for the legitimate interests of others. You also have the right to object where personal data are processed for direct marketing purposes or for scientific or historical research purposes or statistical purposes.
Right to Withdraw Consent. If you have provided your consent to the collection, processing, and transfer of your personal information, you may have the right to fully or partially withdraw your consent. Once we have received notice that you have withdrawn your consent, in whole or in part, we will no longer process your information for the purpose(s) to which you originally consented and have since withdrawn unless there are compelling legitimate grounds for further processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.
Right to Complain. If you believe we have not processed your personal information in accordance with applicable law, we encourage you to contact us using the contact information provided below. You may also have the right to make a complaint to an applicable Supervisory Authority or seek a remedy through the courts. A list of Supervisory Authorities for residents of the EU or EEA is available at: https://edpb.europa.eu/about-edpb/board/members_en. UK residents may contact the UK Supervisory Authority here: https://ico.org.uk/make-a-complaint/data-protection-complaints/. Residents of Switzerland may contact the Federal Data Protection and Information Commissioner at https://www.edoeb.admin.ch/en/report-form-data-subjects. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law.
Depending on where you live in the United States, you may have certain rights relating to your personal information. We honor these rights where required under applicable law. These may include the following:
Right to Confirmation and Access. Residents of certain states have the right to confirm whether we process their personal information and to access such personal information.
Right to a Copy. Residents of certain states have the right to access their personal information, including a right to obtain a copy of the consumer’s personal information in a portable and, to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another entity without hindrance. Residents of certain states also have the right to receive a list of specific third parties to which we have disclosed the consumer’s personal data.
Right to Know. Residents of certain states have the right to request: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which the personal information is collected; (4) the categories of personal information about you that we have sold or shared and the categories of third parties to whom the personal information was sold or shared; (5) the categories of personal information about you that we disclosed for a business purpose and the categories of third parties to whom the personal information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, selling, or sharing personal information; and (7) the categories of third parties to whom we disclose personal information. Our response will cover the 12-month period preceding our receipt of a verifiable request unless a longer period is requested by you.
Right to Delete. Residents of certain states have a right to request the erasure/deletion of certain personal information collected or maintained by us. As described herein, we will delete your personal information from our records and, as applicable, notify any service providers and contractors (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.
Right to Correct. Residents of certain states have a right to correct inaccuracies in their personal information, taking into account the nature of the personal information and the purposes for which we process the personal information. We will use commercially reasonable efforts to correct the inaccurate personal information as directed by you.
Rights Regarding Sensitive Data. We only process sensitive data with your consent or where otherwise permitted by applicable law. Where you have provided consent to this processing, you may revoke your consent or opt out of the processing of your sensitive data at any time. For residents of California, this includes your CCPA right to limit the processing of sensitive personal information to that processing permitted by the CCPA.
Right to Opt-Out. Residents of certain states have the right to direct us to stop selling, and for residents of California, sharing, your personal information to third parties and to refrain from doing so in the future. Residents of certain states also have the right to opt out of targeted advertising and profiling based on your personal information.
Submission Process. You may submit a request to exercise one of the above rights via a toll-free telephone call to 1-800-253-1560, by email to privacy@ingramcontent.com, or via our online submission form . If a request is submitted in an incorrect manner or if it is deficient, we will either (1) treat the request as if it had been submitted via the designated manner, or (2) provide you with specific directions on how to submit the request or remedy any deficiencies, as applicable.
Verification Process. We are required to verify the identities of those who submit requests to exercise certain of the above rights. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information provided by you in the request to the personal information that we already maintain about you. As a part of this process, you may be required to provide your name, email address, mailing address, and/or telephone number. We will inform you if we cannot verify your identity.
Authorized Agents. Authorized agents may submit requests via the methods identified in this Notice. If you use an authorized agent to submit a request to know or a request to delete, we may require: (1) the authorized agent to provide proof that you gave the agent signed permission to submit the request; (2) you to verify your identity directly with us; and (3) you to directly confirm with us that you provided the authorized agent permission to submit the request. However, we may not require these actions with respect to confirmed guardianship, conservatorship, power of attorney, or other protective arrangement in accordance with applicable law.
Excessive Requests. If requests from a consumer are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (1) charge a reasonable fee, or (2) refuse to act on the request and notify the consumer of the reason for refusing the request. If we charge a fee, the amount will be based upon the administrative costs of providing the information or communication or taking the action requested.
Non-Discrimination. You have the right not to receive discriminatory treatment by us due to your exercise of the above rights. We do not discriminate against individuals for exercising their rights under applicable law.
Appeals Process. Residents of certain states have the right to appeal a refusal to take action on a request within a reasonable time after your receipt of the decision. You may submit an appeal to a decision on your request via a toll-free telephone call to 1-800-253-1560 or by email to privacy@ingramcontent.com. We will inform you of any action taken or not taken in response to the appeal, along with a written explanation of the reasons in support of the response.
Nevada residents may submit a verified request to us at privacy@ingramcontent.com to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law.
All terms used in this section shall have the meanings given in the CCPA, when applicable.
CCPA Notice at Collection. We collect and process personal information as described in the “How Do We Process Personal Data?” section of this Notice. The relevant CCPA categories for this information are indicated above. We may provide a separate notice at collection if we collect additional information or intend to use information for additional purposes.
Data Practices During the Last 12 Months. The disclosures below describe our data practices during the last twelve months:
Financial Incentives. This section explains each financial incentive and price or service difference that we may offer in exchange for the retention of your personal information so that you may make an informed decision on whether to participate.
Notice of Right to Opt-out of Sale/Sharing. As a California resident, you have the right to direct us to stop sharing your personal information to third parties and to refrain from doing so in the future. You may opt-out of certain targeted advertising by adjusting your cookie preferences in the Privacy Preference Center for the Website, which can be accessed within the Cookies Policy for the Website.
Limited Use of Sensitive Personal Information. We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply.
Non-Discrimination. You have the right not to receive discriminatory treatment by us due to your exercise of the rights provided by the CCPA. We do not discriminate against individuals for exercising their rights under the CCPA.
Other California Privacy Rights. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents who provide personal information in obtaining products or services for personal, family, or household use to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@ingramcontent.com or write us at: Ingram Content Group Attn: Legal Dept./ Privacy One Ingram Blvd. LaVergne, TN. 37086. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of the Website may make any changes to their information at any time by contacting us at privacy@ingramcontent.com.
This Notice only applies to the Website. It does not apply to any websites, applications, or services provided by third parties.
The Website may include links to, and content from, third parties. These links are to external resources and third parties that have their own privacy policies and with which we may have no relationship. It may not always be clear to you which links are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Website. You can check the URL to confirm whether you have left the Website.
We cannot and do not (1) guarantee the privacy or security practices of third parties or any content provided by third parties; (2) control third parties’ independent collection or use or your information; or (3) endorse any third-party information, products, services, applications, or websites.
Any information provided by you or collected from you by a third party will be governed by that party’s privacy policy and terms of use. You should review their privacy policy and terms of use carefully.
Our Website is not for anyone under 18 years of age, and we do not knowingly collect information online from children under the age of 18. No one under 18 years of age may provide information to or on the Website or through any of its features, register on the Website, make any purchases, or use any comment features of the Website. Where data privacy laws apply, by providing any information about a person under 18 years of age on this website you confirm you received permission from the minor’s parent or legal guardian, and further agree such data will be used as specified in this Notice. If we learn that we have collected or received personal information from a child under the age of 18 online without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and to delete it.
If you believe we have information from or about a child under 18, please contact us at privacy@ingramcontent.com.
We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated Notice on the Website and update the Notice’s effective date. If we make material changes, we may also notify you through a notice on the Website’s homepage and/or we may send you an email regarding the updates.
You should read this Notice carefully before using the Website, and you should review it from time to time so that you are aware of its current terms. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this Notice, how we collect and use your information described in this Notice, or your choices and rights, or if you wish to exercise your rights under applicable law, please do not hesitate to contact us at:
Phone: 1-800-253-1560
Email: privacy@ingramcontent.com or legal@ingramcontent.com
Mail:
Ingram Content Group
Attn: Legal Department/ Privacy
1 Ingram Blvd.
LaVergne, TN 37086
