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Ingram Library Services Vice President to Retire at the End of 2022

May 16, 2022

Nashville, TN (May 16, 2022) – Pamela Smith, Vice President and General Manager of Ingram Content Group’s Ingram Library Services, will retire at the end of 2022 after 12 years of service.

Smith is responsible for overseeing Ingram’s library business unit managing sales, collection development, strategic alliances and technical services along with products and services for public, K-12 school and specialty libraries.

“Thanks to Pamela, Ingram Library Services is a highly professional, motivated and success-oriented organization with deep and growing connections to our customers and the industry,” said Phil Ollila, Chief Commercial and Content Officer at ICG. “Pamela’s leadership, enthusiasm, and personal touch in all aspects of the business – including the development of our people and relationships with our customers – have helped the business grow. Ingram Library Services has great momentum and continues to be more relevant in the market every day. Pamela leaves ILS with a bright future ahead.”

Throughout her time with Ingram, Smith played a role in establishing Ingram Library Service’s brand recognition with clients, bringing value-added services to aid in collection development, including the recent award-winning iCurate® inclusive that evaluates the inclusiveness of a library’s collection, and helping to expand both the team and the value-added services offerings of Ingram’s library business.

“Libraries have evolved so much over the years I have worked with them — they are essential parts of the community and help wherever they are needed,” said Smith. “Throughout my time with Ingram Library Services, we’ve tried to give back to libraries through supporting state and national library associations, providing professional development opportunities, and expanding services to help them support their communities and their patrons.”

Smith joined Ingram Content Group as the Vice President and General Manager of Ingram Library Services in 2004 after serving as Senior Vice President & Chief Marketing Officer at Baker & Taylor. Smith briefly left Ingram Content Group but joined the company again in 2012 to continue her work with Ingram Library Services.

“I'll have a lot of friends after this is over,” said Smith. “Not only at Ingram, but in libraries across the U. S. It will continue on.”

For more information about Ingram Content Group and Ingram Library Services, please visit

Media Contact: Ingram Content Group | Zach Hunt, 615.321.3110,

About Ingram Content Group |

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.